National Certificate III in Ticketing and Reservation

Program Category

MNSDA

Certificate Level

National Certificate III

National Certificate III in Ticketing and Reservation

Modules

  • Observe personal and work place hygiene practices.
  • Practice health, safety and security practices.
  • Provide effective customer care.
  • Practice effective workplace communication.
  • History of airline.
  • Geographical knowledge.
  • Travel Formalities.
  • The Journey.
  • Basic reservation and ticketing.

Entry Criteria

Completion of Grade 6

Duration
15 Weeks