Course Name National Certificate III in Barista

Program Category

MNSDA

Certificate Level

National Certificate III

National Certificate III in Barista

Modules

  • Observe personal and work place hygiene practices.
  • Practice health, safety and security Practices.
  • Provide effective customer care.
  • Practice effective workplace communication.
  • Perform computer operations.
  • Develop Customer Service Fundamentals.
  • Develop and Upkeep Industry Knowledge.
  • Develop Coffee Knowledge.
  • Prepare and serve coffee beverage.
  • Perform basic maintenance of machine equipment.
  • Perform basic cashiering and general control procedures.
  • Practice Good Work Ethics.
  • Working in a Team Environment.

Entry Criteria

Completion of Grade 6

Duration
15 Weeks